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Quality Reference Archive (Previous Versions)

Update

2009
July
February
October

 2006
September
February
May		 2003
December
 September
July
May
2008
October
May
March
 		 2005
October
August
February		 2002
December
October
July
2007
December
May
February
 2004
October
July
May		  



Case Study Packets

2008
Novel Connect Case Study Packet
(based on the 2008 Business/Nonprofit Criteria for Performance Excellence)

2007
Share Food Case Study Packet
(based on the 2007 Business/Nonprofit Criteria for Performance Excellence)

2006
Arroyo Fresco Community Health Center Case Study Packet
(based on the 2006 Health Care Criteria for Performance Excellence)

2005
Landmark Dining, Inc. Case Study Packet
(based on the 2005 Criteria for Performance Excellence)

2004
Sandy Hill School District Case Study Packet
(based on the 2004 Education Criteria for Performance Excellence)

2003
GeoOrb Polymers, North America Case Study Packet
(based on the 2003 Criteria for Performance Excellence)

2002
Capstar Health System Case Study Packet
(based on the 2002 Health Care Criteria for Performance Excellence)

2001
TriView National Bank Case Study Packet
(based on the 2001 Criteria for Performance Excellence)

2000
Coyote Community College Case Study Packet
(based on the 2000 Education Criteria for Performance Excellence)



Criteria

2008
Criteria for Performance Excellence
Education Criteria for Performance Excellence
HC Criteria for Performance Excellence

2007
Criteria for Performance Excellence
 Education Criteria for Performance Excellence
 Health Care Criteria for Performance Excellence

2006
Criteria for Performance Excellence
 Education Criteria for Performance Excellence
 Health Care Criteria for Performance Excellence

2005
Criteria for Performance Excellence
 Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence

2004
Criteria for Performance Excellence
 Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence

2003
Criteria for Performance Excellence
 Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence

2002
Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence
2001
Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence

2000
Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care Criteria for Performance Excellence

Baldrige Stock Study: The "Baldrige Index" is a ficticious stock fund made up of publicly-traded U.S. companies that have received the Malcolm Baldrige National Quality Award.



BNQP Web site comments:
baldrige@nist.gov

Date created: 8/06/2001
Last updated: 10/16/2009