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Materials
Available from the Baldrige National Quality Program
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Criteria
for Performance Excellence |
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Education
Criteria for Performance Excellence |
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Health
Care Criteria for Performance Excellence |
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Your Guide to Performance Excellence (replaces Why
Apply?, Why Baldrige? and Getting Started brochures) |
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A Baldrige Perspective for the Board of Directors |
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Frequently
Asked Questions about the Malcolm Baldrige National Quality Award (NIST PBA version) |
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Public Law 100-107, August 20, 1987: ("An act...to establish the Malcolm Baldrige National Quality Award") |
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Baldrige: A Global Approach for a Global Economy, CEO Issue Sheet |
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Baldrige Asks, "How Do You Know?" |
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Baldrige: Business/Education Partnerships Are Working Well, CEO Issue Sheet |
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Baldrige: Ethics -- A Strategic Imperative, CEO Issue Sheet |
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Baldrige: For Hiring and Keeping the Best Employees, CEO Issue Sheet |
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Baldrige in Education: Performance Excellence Delivers World-Class Results, CEO Issue Sheet |
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Baldrige in Health Care: Performance Excellence Delivers World-Class Results, CEO Issue Sheet |
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Baldrige: Recognizing Role-Model Practices of World-Class Organizations, CEO Issue Sheet |
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Baldrige: Serving Shareholders and Stakeholders, CEO Issue Sheet |
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Baldrige, Six Sigma, & ISO: Understanding Your Options, CEO Issue Sheet |
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| Baldrige Award
Recipient Information |
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| State & Local
Quality Award Program Information |
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| Articles and
Press Releases |
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Baldrige
Index’ Outperforms S&P 500 by Almost 5 to 1,
reprinted from NIST Update, February 25, 2000
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Byrne, Sandra and Christine Schaefer.
"The Baldrige Program: Self-Assessment for Continuous Improvement,"
Principal, March/April 2006: pp. 24-27
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CEO
Survey Finds ’Globalization’ among Top Challenges, U.S. Firms Doing
Only Fair Job,
reprint of a NIST press release, July 2, 1998
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Frank,
Cap.
"Conference
Report: Quest for Excellence IX,"
reprinted from The Journal of Research of the National Institute of
Standards and Technology,
Vol. 102, No. 2. March-April 1997, pp. 249-251
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Frank,
Cap.
"Conference
Report: Quest for Excellence VIII,"
reprinted from The Journal of Research of the National Institute of
Standards and Technology,
Vol. 101, No. 3, May-June 1996, pp. 387-393
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Frank,
Cap, and Robert E. Chapman.
"Conference
Report: Quest for Excellence VII,"
reprinted from The Journal of Research of the National Institute of
Standards and Technology,
Vol. 100, No. 3, May-June 1995, pp. 287-299
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Hertz, Harry S., Curt W. Reimann, and Mary C. Bostwick
"The Malcolm Baldrige National Quality Award Concept: Could It Help Stimulate or Accelerate Health Care Quality Improvement?"
Quality Management in Health Care, 1994: pp. 63-72
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Reimann, Curt W., and Harry S. Hertz
"The Malcolm Baldrige National Quality Award and ISO 9000 Registration: Understanding Their Many Important Differences."
ASTM Standardization News, November 1993: pp. 42-53 |
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Baldrige Examiner Video
Numerous interviews reveal the benefits of serving on the Baldrige Board of Examiners (11:00 minutes).
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Getting Results Video
Learn how and why leaders from all organizations and from all sectors use the Baldrige Criteria for Performance Excellence to improve organizational performance and get world-class results. (13:10 minutes). |
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Videos are available electronically from the Baldrige Program. Please contact us at 301-975-2036 if you are having any difficulty viewing them. |
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Individual copies of the materials listed above
are available free of charge from:
Baldrige National Quality Program
National Institute of Standards and Technology
100 Bureau Drive, Stop 1020
Gaithersburg, Maryland 20899-1020
For further information:
Telephone: (301) 975-2036
Fax: (301) 948-3716
E-mail: baldrige@nist.gov
BNQP
Web site comments:
baldrige@nist.gov
Date created:
7/27/2001
Last updated: 10/06/2009
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